ONLINE PRIVACY POLICY AGREEMENT
April 01, 2024
Charleston Swim School (CSS) values its users’ privacy. This Privacy Policy (“Policy”) will
help you understand how we collect and use personal information from those who visit our website or use our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure that those
affiliated with Charleston Swim School of our commitment and realization of our obligation
not only to meet but to exceed most existing privacy standards.

We reserve the right to change this Policy at any given time. If you have not registered with us and want to ensure you are updated with the latest changes, we advise you to visit this page frequently. If you are a registered user, we will notify you via email of any changes or updates to this Policy. If, at any point in time, Charleston Swim, the school decides to use any personally identifiable information on file in a manner vastly different from that stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option to permit the use of their information in this separate manner.

This Policy applies to Charleston Swim School and any subsidiary company listed below, and
it governs any data collection and usage by us. Through the use of https://charlestonswimlessons.com and any subsidiary website listed below, you consent to the data collection procedures expressed in this Policy.

Subsidiary Company: Amy Yvonne Enterprises Llc
Please note that this Policy does not govern the collection and use of information by companies that Charleston Swim School does not control nor by individuals not employed or managed by us. If you visit a website, we mention or link to it. Review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and conditions of any website you use or frequent to understand better how websites garner, use, and share the information collected.

Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data and
5. security procedures are in place to protect your information from misuse.

Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if
you elect not to do so, we reserve the right not to register you as a user or provide you with
any products or services. This website collects various types of information, such as:
● Voluntarily provided information, which may include your name, address, email
address, billing, and credit card information, etc., which may be used when you
purchase products and services and deliver the requested services.

● Information automatically collected when visiting our website may include cookies, third-party tracking technologies, and server logs.

In addition, Charleston Swim School may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of the operating system, which will assist us in providing and maintaining superior quality service.

Charleston Swim School may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect the personal information you knowingly and
willingly provide us through surveys, completed membership forms, and emails. This site intends to use personal information only for the purpose for which it was requested and any additional uses expressly provided for in this policy.

Why We Collect Information and For How Long
We are collecting your data for several reasons:
● To better understand your needs and provide you with the services you have requested;
● To fulfill our legitimate interest in improving our services and products;
● To send you promotional emails containing information we think you may like when we have your consent to do so;
● To contact you to fill out surveys or participate in other types of market research when we have your consent to do so;
● To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies, or associations; the type of contract we have with you; the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected
Charleston Swim School does not now, nor will it in the future, sell, rent, or lease any of its
customer lists and names to any third parties.

Charleston Swim School may collect and may make use of personal information to assist in
the operation of our website and to ensure delivery of the services you need and request. At
times, we may find it necessary to use personally identifiable information as a means to keep
you informed of other possible products and services that may be available to you from
https://charlestonswimlessons.com and its subsidiaries.

Charleston Swim School and its subsidiaries may also be in contact with you about
completing surveys and research questionnaires related to your opinion of current,
potential, or future services that may be offered.

Charleston Swim School uses various third-party social media features, including but not
limited to Facebook, Instagram, and other interactive programs. These may collect your IP
address and require cookies to work correctly. The providers’ privacy policies govern these services and are not within Charleston Swim School’s control.

Disclosure of Information
Charleston Swim School may not use or disclose the information provided by you except
under the following circumstances:
● as necessary to provide services or products you have ordered;
● in other ways described in this Policy or to which you have otherwise consented;
● in the aggregate with other information in such a way that your identity cannot
reasonably be determined;
● as required by law or in response to a subpoena or search warrant;
● to outside auditors who have agreed to keep the information confidential;
● as necessary to enforce the Terms of Service on our website;
● as necessary to maintain, safeguard, and preserve all the rights and property of
Charleston Swim School.

Non-Marketing Purposes
Charleston Swim School dramatically respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches,
account issues, and changes in Charleston Swim School products and services, or changes
to this Policy). We may use our website, newspapers, or other public means to post a notice in certain circumstances.

Children under the age of 13
Charleston Swim School’s website is not directed to and does not knowingly collect personally
identifiable information from children under thirteen (13). Suppose it is determined that
such information has been inadvertently collected on anyone under the age of thirteen (13). In that case, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database or that verifiable parental consent is obtained for using and storing such information. Anyone under thirteen (13) must seek and obtain
parent or guardian permission to use this website.

Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications
from us by way of email or newsletters. To discontinue or unsubscribe from our website, please
send an email that you wish to unsubscribe to charlestonswimlessons@gmail.com. If you want
to unsubscribe or opt out from any third-party websites, you must go to that specific website
to unsubscribe or opt out. Charleston Swim School will continue to adhere to this Policy concerning any personal information previously collected.

Links to Other Websites
Our website does contain links to affiliates and other websites. Charleston Swim School does
not claim or accept responsibility for other website’s privacy policies, practices, and procedures. Therefore, we encourage all users and visitors to be aware when they leave our
website and to read the privacy statements of every website that collects personally
identifiable information. This Policy applies only and solely to the information collected by
our website.

Notice to European Union Users
Charleston Swim School’s operations are located primarily in the United States. If you provide
us with the information, it will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies certified in the US under the Privacy Shield.) By providing us with personal information, you consent to its storage and use as described in this Policy.

Your Rights as a Data Subject
Under the General Data Protection Regulation (GDPR) regulations, you
have certain rights as a Data Subject. These rights are as follows:
● The right to be informed: we must inform you of how we intend to use
your data, and we do this through the terms of this Policy.
● The right of access means you have the right to request access to the data we
hold about you, and we must respond to those requests within one month. You can do
this by sending an email to charlestonswimlessons@gmail.com.
● The right to rectification means that if you believe some of the data we hold is incorrect, you have the right to correct it. You can do this by logging into your
account with us or emailing us with your request. You can do this by
sending an email to charlestonswimlessons@gmail.com.
● The right to erasure: you can request that the information we hold about
you be deleted, and we will comply unless we have a compelling reason not to, in
which case you will be informed of the reason. You can do this by sending an email to
charlestonswimlessons@gmail.com.
● The right to restrict processing means you can change your communication
preferences or opt out of certain communications. You can do this by sending an email
to charlestonswimlessons@gmail.com.
● The right of data portability means you can obtain and use the data we hold without explanation. If you wish to request a copy of your
information, contact us at charlestonswimlessons@gmail.com.
● The right to object: you can file a formal objection with us regarding our
use of your information about third parties or its processing where our legal
basis is our legitimate interest. To do this, please send an email to
charlestonswimlessons@gmail.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and
anonymize your personal information whenever possible. We also have protocols in place in
the unlikely event that we suffer a data breach, and we will contact you if your personal
information is ever at risk. For more details regarding our security protections, see the section
below or visit our website at https://charlestonswimlessons.com.

Security
Charleston Swim School takes precautions to protect your information. When you submit
sensitive information via the website, your information is protected online and offline.
Wherever we collect sensitive information (e.g., credit card information), that information is
encrypted and securely transmitted to us. You can verify this by looking for a lock icon
in the address bar and looking for “https” at the beginning of the webpage’s address.
While we use encryption to protect sensitive information transmitted online, we also protect
your information offline. Only employees who need the information to perform a specific job
(for example, billing or customer service) are granted access to personally identifiable
information. The computers and servers where we store personally identifiable information
are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized
access, disclosure, or modification of the user’s personal information under our control.
The company also uses a secure socket layer (SSL) for authentication and private
communications to build users’ trust and confidence in the internet and website by
providing simple and secure access to and communication of credit card and personal
information.

Acceptance of Terms
By using this website, you are at this moment accepting the terms and conditions stipulated within this
Privacy Policy Agreement. If you disagree with our terms and conditions,
you should refrain from further use of our sites. In addition, your continued use of our website
following proper notification or posting any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us
If you have any questions or concerns regarding this Privacy Policy as it relates to our website,
please feel free to contact us at the following email, telephone number, or mailing address:
Email: charlestonswimlessons@gmail.com
Telephone Number: 843-310-9069
Mailing Address:
Charleston Swim School
1444 Folly Rd
Charleston, South Carolina
29412

The data controller responsible for your personal information for GDPR
compliance is:
Matthew Ciclon