To reschedule a lesson, a 24-hour notice is required. All absences must be reported via your iClassPro account. Please be sure to have the app downloaded and active.. For instructions on submitting an absence through the app, click here. Membership fees are non-refundable. To maintain a consistent and effective learning environment, we do not offer sick days or roll overs. In case of inclement weather, a makeup token will be applied to your account for a future lesson, valid for 30 days. Refunds won’t be provided for missed days, including due to weather. If you are interested in dropping your enrollment prior to the conclusion of your current season, please notify us via the iClass Pro app or by placing a call to the office so that the automatic monthly charge to your preferred card of choice will be removed. We do require a 30-day notice to discontinue enrollment.